SUMO: 2013 retrospective

Note: This is an old post in a blog with a lot of posts. The world has changed, technologies have changed, and I've changed. It's likely this is out of date and not representative. Let me know if you think this is something that needs updating.

It was a big year for SUMO. In 2012, we got a lot accomplished: new search, new information architecture,

One thing I didn't do was make my year-end script product better output.

Anyhow---on with stats!

Twas the year: 2013
===================


Bugzilla
========


Bugs created: 889

               a.topal : 156
              rrosario : 100
                willkg : 87
           scoobidiver : 85
                  ibai : 58
                mverdi : 54
               mcooper : 42
                feer56 : 35
          krystaiceman : 26
                rdalal : 19
            david.weir : 15
                shuhao : 13
      swarnavasengupta : 9
       andrei.hutusoru : 8
           me+bugzilla : 7
            tobbi.bugs : 6
                 mluna : 6
          joshua-smith : 6
               tdowner : 6
               leszekz : 6
        yoshi.yokotani : 5
        stephen.donner : 5
                 slurp : 5
                  mana : 5
             madperson : 4
              kbrosnan : 4
             tonnes.mb : 4
               rardila : 4
              pmcclard : 4
               dbialer : 4
             michaljev : 4
                   abc : 4
                  l10n : 4
               pcvrcek : 3
                 rdaub : 3
              fabricio : 2
             rmcguigan : 2
          sudheesh1995 : 2
          alex_mayorga : 2
          simone.lando : 2
            nishant_cs : 2
                  bram : 2
               smolejv : 2
        bob.silverberg : 2
              rtanglao : 2
        kdurant35rules : 2
            amit103065 : 2
         subedimahadev : 2
                lhenry : 2
          thomas.lendo : 2
             shawnsumo : 2
              mhammond : 1
        kdurant35rules : 1
                  djst : 1
               curtisk : 1
        chiorean.ioana : 1
                bermea : 1
               friedel : 1
        bputstudentweb : 1
     margaret.leibovic : 1
             rbillings : 1
       nikitan.dolmart : 1
       georgevidalakis : 1
            nsm.nikhil : 1
              satishb3 : 1
            bwbrowning : 1
              bugzilla : 1
                  coce : 1
              EddyCarr : 1
              gryllida : 1
        mohammed.samad : 1
                  6a68 : 1
         krupa.mozbugs : 1
           John99-bugs : 1
             wjohnston : 1
              barderne : 1
               jan0286 : 1
               fwenzel : 1
               rnewman : 1
           this4midhun : 1
              bjohnson : 1
  bugzilla-fromthedeep : 1
             iamjithin : 1
               bmo2010 : 1
    chrismore.bugzilla : 1
                 evold : 1
              jbertsch : 1
                yousef : 1
          pmjcreations : 1
               rhelmer : 1
              danishka : 1
                  mail : 1
             gphemsley : 1
              Rebeccah : 1
           ckreinbring : 1
               stephen : 1
         berker.peksag : 1
                jezdez : 1
                 nchen : 1
         iamjayakumars : 1
            netfuzzerr : 1
              benjamin : 1

Bugs resolved: 1116

              rrosario : 386 resolved, 273 fixed
                rdalal : 152 resolved, 150 fixed
               a.topal : 121 resolved, 41 fixed
               mcooper : 118 resolved, 105 fixed
                willkg : 72 resolved, 61 fixed
           scoobidiver : 31 resolved, 0 fixed
             michaljev : 20 resolved, 17 fixed
      swarnavasengupta : 18 resolved, 0 fixed
                shuhao : 16 resolved, 13 fixed
           me+bugzilla : 12 resolved, 5 fixed
         berker.peksag : 12 resolved, 12 fixed
                mverdi : 11 resolved, 5 fixed
                  erik : 9 resolved, 9 fixed
                lhenry : 8 resolved, 1 fixed
          krystaiceman : 7 resolved, 1 fixed
            tobbi.bugs : 7 resolved, 6 fixed
          joshua-smith : 6 resolved, 4 fixed
                 jfong : 5 resolved, 5 fixed
               tdowner : 5 resolved, 2 fixed
                feer56 : 5 resolved, 0 fixed
            david.weir : 5 resolved, 4 fixed
            bwbrowning : 5 resolved, 5 fixed
                  bram : 5 resolved, 4 fixed
                  ibai : 4 resolved, 1 fixed
   alastra.mariagrazia : 4 resolved, 2 fixed
                 laura : 4 resolved, 4 fixed
              williamr : 3 resolved, 1 fixed
         buchanae+bugs : 3 resolved, 3 fixed
           bharath_ves : 3 resolved, 3 fixed
              paul+moz : 3 resolved, 3 fixed
          chris.lonnen : 2 resolved, 2 fixed
               smolejv : 2 resolved, 1 fixed
             zcampbell : 2 resolved, 0 fixed
         iamjayakumars : 2 resolved, 0 fixed
               curtisk : 2 resolved, 0 fixed
               leszekz : 2 resolved, 0 fixed
                   abc : 2 resolved, 1 fixed
               pcvrcek : 2 resolved, 0 fixed
          taygunagiali : 2 resolved, 2 fixed
                  mail : 1 resolved, 0 fixed
               bmo2010 : 1 resolved, 1 fixed
               wymette : 1 resolved, 0 fixed
                beaotx : 1 resolved, 1 fixed
                nelson : 1 resolved, 1 fixed
             madperson : 1 resolved, 1 fixed
                  coce : 1 resolved, 0 fixed
              pmcclard : 1 resolved, 1 fixed
             tgavankar : 1 resolved, 1 fixed
  bugzilla-fromthedeep : 1 resolved, 0 fixed
              rtanglao : 1 resolved, 0 fixed
        stephen.donner : 1 resolved, 1 fixed
       guillermo.movia : 1 resolved, 1 fixed
              lorchard : 1 resolved, 1 fixed
              nukeador : 1 resolved, 0 fixed
             rtucker11 : 1 resolved, 0 fixed
            nishant_cs : 1 resolved, 0 fixed
                  stas : 1 resolved, 0 fixed
             mattbasta : 1 resolved, 1 fixed
              satishb3 : 1 resolved, 0 fixed
              ragsagar : 1 resolved, 1 fixed
             rmcguigan : 1 resolved, 1 fixed
                 nchen : 1 resolved, 0 fixed
                kudrom : 1 resolved, 1 fixed
       andrei.hutusoru : 1 resolved, 0 fixed
                  reed : 1 resolved, 0 fixed
           tiziana.sel : 1 resolved, 0 fixed
       chance.zibolski : 1 resolved, 1 fixed
             alice0775 : 1 resolved, 0 fixed
                  ravi : 1 resolved, 0 fixed
            nsm.nikhil : 1 resolved, 0 fixed
              gryllida : 1 resolved, 1 fixed
    deletesoftware+moz : 1 resolved, 0 fixed
          pmjcreations : 1 resolved, 0 fixed
                boerni : 1 resolved, 1 fixed
               rforbes : 1 resolved, 0 fixed
               dbialer : 1 resolved, 1 fixed
                jgross : 1 resolved, 1 fixed

            INCOMPLETE : 43
               WONTFIX : 51
             DUPLICATE : 64
               INVALID : 73
            WORKSFORME : 121
                 FIXED : 764

Research bugs: 15

761582: [research] Add feature: Articles that link to this article
788104: [research] [ux] Support multiple products in the support forum
815089: [research] Investigate telling apart Firefox for Desktop and Firefox for Mobile tweets
816970: [research] SurveyGizmo API to be used in automated exit survey
823060: [research] Use datetime instead of ints in ES mappings
823891: [research] Adding KB revisions feature
825621: [research] Store the templates, article links and images in each article
825624: [research] Investigate how to update to Twitter API v1.1
841412: [research] Bad localization strings shouldn't break the site.
845290: [research] URL bar should fade away on SUMO
854554: [research] Youtube embeds don't work with templates
889884: [research] Open Badges!
889890: [research][discuss] figure out how to improve our l10n situation with search
906992: [research] Add support for multiple ES indexes by doc type
937889: [research] Login users via a URL in email

Tracker bugs: 20

433161: [Tracker] Support for forums in other languages
625891: [tracker] HTML email
721462: [tracker] Taxonomy IA improvements
758598: [Tracker] Search UX suggestions
783262: [tracker] Add rate limiting to protect us from spammers
790785: [Tracker] L10n tools editing part
790786: [Tracker] L10n tools organization part
800962: [Tracker] Add activity history page for KB
815625: [Tracker] Segment dashboards and other contributor pages by product
817540: [tracker] AJAXify the refine+focus panel
825606: [tracker] Switch everything from Webtrends to Google Analytics
827640: [tracker] Localize Questions
838584: [Tracker] Getting ready for Firefox OS launch
845286: [tracker] Use as little bandwidth as possible on mobile version of SUMO
845773: [Tracker] move to an OS charting solution
848520: [tracker] Make all traffic HTTPS
851730: [tracker] Close threads pro-actively
871559: [tracker] update codebase to django 1.4 layout
897057: [tracker] Open Badges -- stage 1
920530: [tracker] support Webmaker on SUMO

git
===

Total commits: 1138

         Ricky Rosario : 492  (+16258, -16435, files 2972)
      Will Kahn-Greene : 178  (+8311, -3748, files 438)
           Rehan Dalal : 168  (+13016, -5554, files 680)
           Mike Cooper : 145  (+46955, -22136, files 582)
           Kadir Topal : 39  (+352, -110, files 61)
      Michał Frontczak : 19  (+229, -182, files 78)
         Berker Peksag : 15  (+570, -717, files 73)
             Shuhao Wu : 15  (+1523, -127, files 51)
       Jen Fong-Adwent : 9  (+138, -18, files 17)
                 Tobbi : 8  (+338, -204, files 13)
              browning : 5  (+140, -16, files 12)
             davd Weir : 4  (+15, -1, files 4)
          Joshua Smith : 4  (+94, -87, files 13)
         Tobias Markus : 3  (+8, -8, files 4)
                 Anush : 3  (+4, -1, files 3)
       Gaurav Dadhania : 3  (+3, -3, files 3)
  Bharath Thiruveedula : 3  (+15, -14, files 3)
                  ibai : 3  (+30, -30, files 4)
                kudrom : 2  (+9, -9, files 5)
             Nghi Tran : 2  (+2, -1, files 2)
          Tanner Filip : 2  (+4, -4, files 2)
                Börni : 2  (+30, -15, files 4)
             madperson : 2  (+5, -4, files 2)
         Taygun AGIALI : 2  (+7, -6, files 3)
           TylerDowner : 2  (+3, -3, files 2)
           James Socol : 2  (+37, -27, files 3)
               david-w : 1  (+1, -1, files 1)
              ragsagar : 1  (+16, -1, files 2)
       Guillermo Movia : 1  (+1, -0, files 1)
              rosanaar : 1  (+9, -0, files 1)
              Gryllida : 1  (+26, -6, files 3)
       Beatriz Nombela : 1  (+9, -9, files 6)

Total lines added:   88158
Total lines deleted: 49477
Total files changed: 5048
  1. Ricky does a lot of work! Holy cow!

  2. In 2011, we had 19 people who contributed code changes.

    In 2012, we had 23 people.

    In 2013, we had 32 people.

  3. Like 2011 and 2012, we resolved more bugs than we created in 2013. That's three years in a row! I've never seen that happen on a project I work on.

  4. There are a lot of people braving Bugzilla to write up bugs. Skimming the list, I see developers, non-developers, Support contributors, localizers, support team and a lot of people I don't recognize.

Here's some number comparisons:

name

2011

2012

2013

Bugs created:

1357

938

889

Bugs resolved:

1637

1025

1116

Total commits:

1137

916

1138

Code contributors:

19

23

32

I spent a good chunk of 2013 working on Input, but here's what I remember from SUMO development in 2013:

  1. We rearranged the codebase for better Django 1.4 layout. That was a project. Oy.

  2. We added support for non-English languages to the support forums!

  3. We switched email to be HTML formatted. We also reworked email to be localized.

  4. We switched to Google Analytics.

  5. We implemented Open Badges---though there's still a few important pieces to finish there.

  6. We switched to YouTube for videos.

  7. We added support for Webmaker and Firefox OS. Thunderbird support will be added to SUMO in 2014.

  8. Mike took a lantern, a crust of bread and a big sword and spelunked into the darkest dungeons filled with stinky, squelchy muck and rewrote the showfor code.

  9. We reworked our search code to handle multiple indexes, though we haven't taken advantage of that, yet.

  10. We switched deployment to use Dennis to lint all translated strings before pushing them to production. This has almost assuredly saved us from production fires. I hated those kinds of fires. Hooray for Dennis!

  11. We wrote and switched to Ernest for sprint planning and coordination.

  12. We overhauled everything to add support for Persona authentication, but had to push off deployment indefinitely because of problems with Persona which are being ironed out by the Persona team.

  13. We added an escalation system for questions that haven't received a response in x hours for some positive value of x that is still in flux.

  14. We ditched Highcharts.

  15. We wrote a command-line deployer which tells us exactly what's going out and tells New Relic, too. This gives us a much better idea of what we're deploying and how it affected the site afterwards. This command-line deployer is named chief-james in honor of James who has moved on to greener and well measured pastures.

  16. We added a bunch of new metrics, dashboards, history pages, activity pages, icons, bicons, landing pages, take-off pages, topics, subtopics, toe picks and all kinds of stuff.

That's the gist of the year: it was a lot of work, but we accomplished a ton.

w00t for 2013!

Want to comment? Send an email to willkg at bluesock dot org. Include the url for the blog entry in your comment so I have some context as to what you're talking about.